Privacy Policy
Last updated: 2026-06-01
Peerless Environmental is committed to protecting the privacy of visitors to our website and individuals who contact us for services. This Privacy Policy describes how we collect, use, store, and protect information.
Information We Collect
We collect information you voluntarily provide through our website contact forms, service request forms, live chat, and phone or email communications. This includes your name, phone number, email address, property address, service type, and any notes you provide. When you submit a form we also record the IP address and browser user agent it was sent from, which we use to prevent spam and abuse. We collect standard web analytics data including pages visited, browser type, and referring pages through cookies and similar technologies, and where you call a tracked number we record the call and its connection to your visit.
How We Use Your Information
Information you provide is used to respond to your service request or inquiry, route your request to the appropriate Peerless Environmental location, contact you about scheduling, follow up on completed services, and improve our website and service experience. We do not sell or rent personal information to third parties.
Service Providers Who Handle Your Information
We use third-party providers to run the service, and your information passes through them for that purpose only. A form submission is delivered by our email provider, stored in our customer records database, and entered into our job management system so a local team can schedule and complete the work. If a submission fails to reach us, its details are sent to a private internal alert channel so we can contact you by hand rather than lose your request. Analytics, call tracking, and live chat providers are described in our Cookie Policy. These providers may process your information only to deliver these services to us, and we do not authorize them to use it for their own purposes.
How We Share Your Information
We may share your information with Peerless Environmental location teams who will serve your request. We may also share information with service providers who support our operations, such as scheduling or CRM systems, under appropriate confidentiality agreements. We will disclose information when required by law or to protect our legal rights.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to understand how visitors interact with our site, improve user experience, and support marketing analytics. You can control cookie settings through your browser. For more information, see our Cookie Policy.
Data Retention
We retain personal information for as long as necessary to provide services, respond to inquiries, meet legal or regulatory obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it.
Your Rights and Choices
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at inbox@peerlessenvironmental.com. We will respond to verified requests in accordance with applicable law.
Security
We use reasonable technical and organizational measures to protect information we hold. No internet transmission or storage system is perfectly secure. If you believe your personal information has been compromised, please contact us.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or your personal information, contact Peerless Environmental at inbox@peerlessenvironmental.com or 866-891-6244.